1 reviews | Active since Nov 2017
Location: Game Store at N1 City, Cape Town. They had advertised a combo deal where you purchased, Domestos, Sunlight liquid and handy Andy for R50. When there we found shelfs of Domestos and Sunlight Liquid but no handy andy. It was the only item not available funny enough. I asked if they needed to still unpack it and was told it was not in stock. I feel this is false advertising as you cannot advertise something you are not selling. This trip costs me effort for no benefit, a cost not born by Game. My dad requested i take him and he was further annoyed as it takes a lot of effort for him to travel. He is disabled and terminally ill.
I have taken pictures and other evidence to validate my claim. I will report this further as well as it is unacceptable.
We acknowledge receipt of your complaint with reference ***5 and apologise for your inconvenience in this matter.
Senior Management will investigate this matter and will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***5 and apologise for your inconvenience in this matter.
Senior Management will investigate this matter and will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
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