False adverising
I wanted to buy a pool table at Dihlabeng Game. The table we were looking to buy the SHOOT Vegas pool table (Item no. ********** 3) for R3999. On the Game website the pool table is advertised with a wooden table cover. However, the table at the store did not have the cover. The store manager, Frans, tried to assist in finding a cover but was ununsuccessfull. This is is a case of false advertising.
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Replies (2)
Game's replyOfficial
22 Sept 2018, 13:00Good Day
We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number ***9. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.
Please do not hesitate to contact the Game/ DionWired Customer Care should you need any further assistance. Thanks
Regards
Group Customer Service Advisor
***73
/rk
Best regards,
Game's reply22 Sept 2018, 13:00
Official
Good Day
We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number ***9. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.
Please do not hesitate to contact the Game/ DionWired Customer Care should you need any further assistance. Thanks
Regards
Group Customer Service Advisor
***73
/rk
Best regards,
Game's replyOfficial
26 Sept 2018, 15:10Good day
As discussed with management the matter has been attended to.
Regards
Group Customer Service Advisor
***73
***
/rk
Best regards,
Game's reply26 Sept 2018, 15:10
Official
Good day
As discussed with management the matter has been attended to.
Regards
Group Customer Service Advisor
***73
***
/rk
Best regards,