CV
Christelle V

1 reviews | Active since Jun 2016

23 Dec 2020, 12:55

Falls pricing

Brilliant marketing!! Game sold a vivo dual Sim smart phone at R320. 00 each!! Fantastic crazy Christmas find right???? Wrong!!! Game says it was a "mistake" , but instead of taking the product down from there website they just blocked you from buying the product. Meaning even though game was aware of the "mistake" it remained on their website. After emails and calling there customer support I was told it was a "mistake" and I will not be able to purchase the product at the shown price. So it seems if you trade online "the price you see is the price you pay" rule does not apply!

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Replies (1)
Game
Game's reply23 Dec 2020, 14:07
Official
Hi Christelle,

Thank you for getting in touch.

It is with regret to inform you that a print error did occur. As soon as we were aware of this it was greyed out and the price corrected.

GAME is compliant to the CPA and apologises for the print error/mistake.

Regards.
Suhayfa Gabriels

Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***

www.game.co.za


 

Best regards,