Failure to Fullfil Warranty

On the 26/06/2013 I bought a Toshiba External Hard drive, ITB HDD at GAME Store in Vincent Park. The device came with a two year warranty which was one of the reasons I bought the brand in the first place. The Hard drive began to give problems towards the end of October 2014. I returned it around November 2014 to Game but they did no accept it because I had misplaced the slip even though the is a serial number that I identifies the product.<br> Nevertheless I found the slip in January 2015 and I took the device back to game on the 06/01/2015 and it was to be sent to Jo'burg for repairs. I was told that the process takes approximately 21 days . I kept on calling and to enquire until the 29th January 2015,when a lady from Game called me and told be she wants to give me a quote for the repairs which was above R 1000 where as I bought the device for less than R 900.<br> <br> I asked her if she was aware that the device has a 2 year warranty,she insisted that it has 1 year and she has confirmed with Incredible connection of which I said I never bought the device from them I bought it from Game with a 2 year warranty. I called Toshiba and they confirmed that it is 2 yrs. PLZ held Me Peter!<br> <br>