NM
Ntsika M
1 reviews | Active since Nov 2018
04 Sept 2020, 08:41
Failure to deliver and not responding on email
On 20 August I purchased a fridge from game online.Their website stated that that the delivery would be between 10 to 14 working days due to covid19, until today (after 10 working days) the fridge has not been delivered. I inquired yesterday on phone after email, Facebook and Whatsapp were exhausted, the lady who answered my call said they can not inquire with the corrier until 14 working day has passed, what kind of a service is that?? Game is putting a blame on Covid19, I wish Covid was a person to answer for himself. Home without a fridge, so sad...
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Replies (2)NM
Ntsika M's updateReviewer Update
04 Sept 2020, 13:23Thank you for your response. The issue is still on until delivery
NM
Ntsika M's update04 Sept 2020, 13:23
Reviewer Update
Thank you for your response. The issue is still on until delivery
NM
Ntsika M's updateReviewer Update
10 Sept 2020, 07:35Until now, the fridge has not been delivered, I was told last week that it was sent to the wrong person, after complaining about the delivery for 2 weeks. I will only wait until end of business Friday. After that don't even bother with delivery arrangements, I would have bought another fridge.
NM
Ntsika M's update10 Sept 2020, 07:35
Reviewer Update
Until now, the fridge has not been delivered, I was told last week that it was sent to the wrong person, after complaining about the delivery for 2 weeks. I will only wait until end of business Friday. After that don't even bother with delivery arrangements, I would have bought another fridge.