1 reviews | Active since Feb 2018
Failure to close account
At the RCS department of Game store accounts I went to settle my account and asked for the account to be closed in October of 2017. I was given the option to keep kt open but I declined. In December I got billed R56 on my "closed" account. I went back to Game in BayWest mall and the closed the account again. On the 13th of February 2018 I did a loan application at the bank, and this was declined due to my account at Game being in arrears. This account has been closed twice !!!!! I phoned them again on the 13th of Feb 2018. I am using my money and time to sort out their job?!?!?! I will NEVER work through any form of Game accounts, nor will I make use of their business, ever again.
Good day,
We acknowledge receipt of your complaint with reference ***3 and would like to apologise for any inconvenience caused.
This matter was referred to RCS, who manages the Game Accounts Department, for further investigation and assistance.
Regards
Game Customer Service
***73
Good day,
We acknowledge receipt of your complaint with reference ***3 and would like to apologise for any inconvenience caused.
This matter was referred to RCS, who manages the Game Accounts Department, for further investigation and assistance.
Regards
Game Customer Service
***73