FAILED TO PROVIDE RESPONSE AS PROMISED

On the 28 August 2015 I bought a DSTV for R799 which includes the installation but until to date the person responsible for installing the same never arrived on the 29 August 2015 I went to Game I was advised that they cannot send another installer because they have already appointed one and the guy promised to come on the 29 Aug 2015 I was waiting for the whole day without any assistance I have paid also activated the same at DSTV agency paid R200 subscription but I Game people promised to deliver but no one came until to date. The service is so bad and so disappointing as they have made empty promises.