JC
John C

1 reviews | Active since Jan 2011

21 Jul 2016, 19:13

F.a.l.s.e advertising

<p>I bought a table from game store with an extended warrenty whereby i was told that i will get 2 fee screen replacements within that warrenty. </p> <p>After looking at the fine print, i noticed that it did not state this anywhere in the document. As such , I contact Game 3 months ago and they asked me to send the document. i sent the document and have not heard from after sending 5 emails after that! REDICULOUS! </p>

0
Replies (2)
Game
Game's reply22 Jul 2016, 09:25
Official

We are in receipt of your complaint with reference ********** 2.

Please accept our apologies for your inconvenience in this matter. Senior Management will contact you to discuss this matter.

Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2273

Best regards,

Game
Game's reply22 Jul 2016, 14:38
Official

Further to the above matter we confirm that the Sales Manager i in contact contact with you regarding this matter. THe Warranty booklet was also sent to you and the Cellphone Insurance (Finrite) is also involved.

Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2273

Best regards,