extremly unprofessional and bad service of game

Hi hellopeter please can you help I have purchased a fridge from game gate way not even a year old it had a problem ,so they repaired it ,when the fridge came back it had ***** driver marks and a dent and ants coming out of the fridge now they want to send someone else to have a look at it and that person told me he does not work on weekends now I am off on weekends only I am having this problem for just over a month now I sent picture via email to 3 people at game and all my food stuff went of when they took the fridge fist time I had no fridge for a week they have inconvienced me for a month now. Thanks hellopeter MR GENGEN