Extremely upset customer

So...........had to battle and waste my time on trying to get through to Game customer service after sending numerous emails and only after posting a review on Hello Peter, they decide to contact me. Relieved settlement letters and paid up in full and then requested for my account to be closed. With doubt in my head, I then called them and asked if it is closed. Not to any surprise, it was not and then asked for my debit order to be cancelled and closed and was promised it was done. Low and behold, I get a statement from Game this month saying I owe them R69.00.

Laugh out loud. How ridiculous is this.

I demand that someone call me right away and tell me why this has happened.

I will never buy anything at Game, let alone refer them to anyone.