extremely upset

In-store shopping

The issue that I have experienced was: I went last week Wednesday 24-04-2019 to game in promenade to get GTA 5 they didn't have it in stock I drove all the way to cape town only to hear that they don't have it either

It occurred on: 24/04/2019

ill tell you how it affected me a waste of petrol money and time that I didn't have driving up and down for this game I bought this xbox for my son at your store in promenade last year and that time they didn't have it either this is my soluction:I want you to find the game for me and send it to my nearest game store for me to collect and if you cannot find the game for me I want you to give me fifa 19 at that price as per your adverti*****t the game GTA 5 use to be 1000 so you can make that exception for falsely advertising a game you never had to being with your staff was not even helpful by trying to get me the game at maybe a different store because they probably knew you guys never had it in the 1st place that's why their attitude was also like whatever

Ps when a person go onto their website they don't even have a proper complaints email address or contact number they rather want to give you online complaints details just for online to tell you to go to the store I feel your prossess should be easier