Extremely rude sales lady with a terrible attitude

We walked in & asked if we could be assisted. <br> The sales lady started shouting across the store for someone to assist us. <br> We waited at least 5-10min before again asking if she would assist us. <br> Eventually another man assisted us. <br> When it came to the TV license requirements the same lady told us in an extremely rude manner we cannot buy a TV with someone else's TV license, even though on your website it clearly states: <br> \1. A valid TV license will be required in order to complete your purchase of this product.<br> 2. You will also be required to email / fax us an electronic copy of the TV license holder's SA ID Book