CL
Corneal L
1 reviews | Active since Jan 2022
05 Sept 2023, 15:25
Extremely poor service
I bought online 3 article. The courrier apparently couldn't find my address, no communication received regarding delivery, suddenly a refund for one article and excuses for the rest of my orders. Being **** to and told they will deliver, but nothing. Can't trust. Stay away as these people have no answers and no delivery. They call you to tell you another story, but still no delivery and more lies than anything else
Helpful (0)
Replies (7)0
Replies (7)
Game's replyOfficial
06 Sept 2023, 08:39Hi there Corneal, thank you for reaching out to us. I am so sorry for the confusion on delivering your order. Kindly note that it will be rebooked as soon as the courier has returned it to the store.
Game's reply06 Sept 2023, 08:39
Official
Hi there Corneal, thank you for reaching out to us. I am so sorry for the confusion on delivering your order. Kindly note that it will be rebooked as soon as the courier has returned it to the store.
CL
Corneal L's updateReviewer Update
06 Sept 2023, 15:16That was told to me 3 days back and 2 days back and today. Pathetic service from game. Not happy with being **** to again
CL
Corneal L's update06 Sept 2023, 15:16
Reviewer Update
That was told to me 3 days back and 2 days back and today. Pathetic service from game. Not happy with being **** to again
Game's replyOfficial
07 Sept 2023, 11:12I am so sorry that you did not receive you order as yet. We have escalated the matter to senior management for urgent assistance.
Game's reply07 Sept 2023, 11:12
Official
I am so sorry that you did not receive you order as yet. We have escalated the matter to senior management for urgent assistance.
CL
Corneal L's updateReviewer Update
07 Sept 2023, 12:14I've asked for a full refund as my 2 orders wasn't delivered. They came yesterday with a small box and said I must sign. But second order was absent and the order they had wasn't correct and not what was ordered. I want immediate refund in full. Immediately
CL
Corneal L's update07 Sept 2023, 12:14
Reviewer Update
I've asked for a full refund as my 2 orders wasn't delivered. They came yesterday with a small box and said I must sign. But second order was absent and the order they had wasn't correct and not what was ordered. I want immediate refund in full. Immediately
Game's replyOfficial
07 Sept 2023, 13:21Thanks for getting back to us. Please be advised that your complaint is being dealt with and we have escalated the matter to our online team for urgent assistance with your delivery. 🙏
Game's reply07 Sept 2023, 13:21
Official
Thanks for getting back to us. Please be advised that your complaint is being dealt with and we have escalated the matter to our online team for urgent assistance with your delivery. 🙏
CL
Corneal L's updateReviewer Update
07 Sept 2023, 14:39Again no delivery request. It's a full refund as I refuse to take something I didn't order or settle for this poor service. A full refund as requested
CL
Corneal L's update07 Sept 2023, 14:39
Reviewer Update
Again no delivery request. It's a full refund as I refuse to take something I didn't order or settle for this poor service. A full refund as requested
Game's replyOfficial
08 Sept 2023, 10:06I'm so sorry for the delay. Please be advised that the refund request is being dealt with and we are currently waiting on feedback. 🙏
Game's reply08 Sept 2023, 10:06
Official
I'm so sorry for the delay. Please be advised that the refund request is being dealt with and we are currently waiting on feedback. 🙏