Extremely Poor Service

Extremely poor service—I will never shop at Game Stores again. They misrepresented their service and warranty. Last week, I wrote a review about their handling of my daughter’s laptop, which they sent out for repairs. It has now been two months, even though their policy states that repairs should take 21 days. My frustration is compounded by the fact that my daughter is studying online and will soon be taking exams. I also need to get my own laptop fixed, but Game has refused to address this issue. On August 8th, I received a call from Tarryn Wyngard from Customer Service Division, who promised to get back to me, but I am still waiting for her response. I am extremely frustrated with their service because I need to purchase a new laptop in a very short time.