DH
Deidre H
1 reviews | Active since Aug 2018
06 Aug 2018, 10:52
extremely poor service
I purchased a fridge online and only received one part of the order i contacted them immediately and they were escalating it to their RDC I contacted the warehouse myself this morning and they never received a query until I phoned How long can it take it to follow up an order
Helpful (0)
Replies (3)0
Replies (3)
Game's replyOfficial
06 Aug 2018, 12:55Good Day
We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number ***7. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.
Regards
Group Customer Service Advisor
Tel: ***73
E-mail: ***
/rk
Best regards,
Game's reply06 Aug 2018, 12:55
Official
Good Day
We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number ***7. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.
Regards
Group Customer Service Advisor
Tel: ***73
E-mail: ***
/rk
Best regards,
DH
Deidre H's updateReviewer Update
06 Aug 2018, 13:06Apparently it was incorrect advertising and I am sending it back for a refund
DH
Deidre H's update06 Aug 2018, 13:06
Reviewer Update
Apparently it was incorrect advertising and I am sending it back for a refund
DH
Deidre H's updateReviewer Update
06 Aug 2018, 15:29Really so dissapointed because this ad was truly misleading
DH
Deidre H's update06 Aug 2018, 15:29
Reviewer Update
Really so dissapointed because this ad was truly misleading