Extremely Poor Customer Service

I went to Game to purchase a Gazebo. I wanted a Gazebo with the side panels. The Gazebo that I selected did not have the side panels in stock. I inquired as to whether they will be receiving stock of the side panels and if they will be receiving stock, reason being, if they were not getting stock of the side panels for this particular Gazebo, I will choose another one. They told me that they will be getting stock in the next few weeks. I am continuously phoning to inquire as to whether the stock has arrived and I keep getting told that they will call me back and tell me. But no one calls me back. I am disappointed and appalled by their poor customer service. It also saddens me that I have chosen a Gazebo that does not have side panels due to their poor advice.