GM
Godwin M

1 reviews | Active since Jul 2018

18 Dec 2019, 11:21

Extremely Disappointed.....Will never, ever, ever order anything online from Game! First and Last!

Only giving 1 star rating because there in nothing lower! You deserve a negative 1000!!!. On the 29th of November 2019, i ordered 2 x Russel Hobs Power 2000 Steam Spray Iron ***6. To date I only received 1, why split the order? So when you were packing my order you suddenly realised you don't have enough?. No communication and if you phone the call centre they promise to phone you back.. well good luck with that! Online my order says "Delivered"!!! Really!! Its really pathetic. Run away from Game. Its way over the 10 days delivery period and still no communication. Apparently when I called they had nothing in stock in their warehouse and they needed to order!!! How ridiculous is this? All I need is my iron with the right specifications. Surely if you cannot be trusted with very little you cannot be trusted with bigger things. For this reason I will not buy from you, ever again!

0
Replies (1)
Game
Game's reply18 Dec 2019, 15:23
Official
Hi There Godwin M,

Thank you for bringing this to our attention.

I do apologize for the services that you received in our store. Please forward me an email with #336942 in the subject line with your contact details to *** that we may resolve this as soon as possible.

I look forward to your response.

Kind Regards
Marshalino Jankowski
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za