1 reviews | Active since Mar 2009
EXTREMELY ANGRY!!! SO UNPROFESSIONAL
on the 6th of of April i phoned game customer service requesting for a settlement amount for my GAME account and i was adviced by Mandy (call ***) that the quote is valid of 1 day,i told her that i will be paying from FNB account to their account which is ABSA & the funds wont reflect same day,she said its fine i must just email the proof of payment,i told her i want 2 close the *** i phone again as i still hasnt received my acc closure confirmation & i spoke 2 Vuyiswa Mangiwa who adviced me that she cant pick up my game details,she was not attentive & seems not willing to assist i then hanged up & called again & i was assisted by Joenay Frasenberg (call ***)who said as well she cant pick up my game details,i then asked where did i get the settlement from,she said from admin,i asked 2 be put to them she said they dont take calls. i am so angry because when they call you for credit they are so helpful and willing 2 assist.<br> All i want is my account closure for my GAME account. In fact I also wanna close the queenspark account, i dont want to deal with RCS ANYMORE. I am really angry with the service i got.
We acknowledge receipt of your complaint with reference ***5 and would like to apologise for any inconvenience caused.
This matter was referred to RCS senior management, who administers the Game Accounts Department, for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Best regards,
We acknowledge receipt of your complaint with reference ***5 and would like to apologise for any inconvenience caused.
This matter was referred to RCS senior management, who administers the Game Accounts Department, for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Best regards,
