sS
stormmee S

1 reviews | Active since Jul 2016

18 Jul 2016, 16:20

Extreme lack of customer service... AGAIN not a surprise

<p>Here with a follow up on my previous complaint.</p> <p>Game has not provided feedback as their automatic response suggests feedback within 48 hour, not so much as the query is being investigated. Besides the emails sent earl June this last email was sent on the 13th of July!</p> <p>In addition there has been no contact by their Credit Provider as suggested in their comment to my last complaint.</p> <p> </p> <p>I find this appalling and will begin to take the matter further.</p>

0
Replies (1)
Game
Game's reply19 Jul 2016, 05:43
Official

We acknowledge receipt of your re-occurring call with reference ********** 7 and apologise once again for RCS delay in responding to your complaint.

We have escalated the matter once again and trust that it will be resolved soon.

Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2273