Explorer 2

Item: Game
Rating: 2
Author: Motinki P

Visited Game Menlyn to purchase the DSTV Explorer 2 for R999 as advertised on the Game website. I was told by Vincent that the price is R1199 and the advert on the website is incorrect. He also added that the store does not have authority to amend pricing.

Kindly explain.

Helpful (0)

Replies (2)

Game's replyOfficial

10 Feb 2018, 08:57

We acknowledge receipt of your complaint with reference ***6 and apologise for your inconvenience in this matter.

Senior Management will investigate this price difference and will contact you to discuss this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Game's reply10 Feb 2018, 08:57

Official

We acknowledge receipt of your complaint with reference ***6 and apologise for your inconvenience in this matter.

Senior Management will investigate this price difference and will contact you to discuss this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Motinki P's updateReviewer Update

18 Feb 2018, 20:57

Thanks to Shaun from Game Menlyn. He explained that the online pricing was posted erroneously and apologised for any inconvenience caused. He also agreed that I can buy the decoder for the price which I queried. Keep it up Shaun.

Motinki P's update18 Feb 2018, 20:57

Reviewer Update