RR
Reinier R
1 reviews | Active since Mar 2010
25 Feb 2015, 16:36
Expired Meat Special Less 20%
I am disgusted by Game's practise in the foodco selling expired/rotten meat 7 days after expiry date. The pork strips sell by date is 18/02/2015 and it is still in the fridge with 20% discount on it and today is 25/02/2015. Pork meat is meat that goes off quickly and I will not buy any meat from Game anymore as Pick n Pay was in the press a few years ago by doing the same. <br> <br> I am going to the Witbank news about this as this seems to be a normal practise for Game Witbank.
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Replies (1)
Game's replyOfficial
26 Feb 2015, 15:50Hello Reinier007,
We acknowledge receipt of your complaint with reference ***.
Game has very strict food safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly. Please provide us with an alternative number as the store cannot get hold of you.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Game has very strict food safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly. Please provide us with an alternative number as the store cannot get hold of you.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply26 Feb 2015, 15:50
Official
Hello Reinier007,
We acknowledge receipt of your complaint with reference ***.
Game has very strict food safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly. Please provide us with an alternative number as the store cannot get hold of you.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Game has very strict food safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly. Please provide us with an alternative number as the store cannot get hold of you.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73