CW
COLEEN W
1 reviews | Active since Oct 2015
10 Oct 2015, 18:31
Expired goods
I visited baywest Game today. Bought few groceries only to get home and realize that some of the dates are as far back as April 2015. Its almost 6 months past sell by date.t's shocking. After attempting the chicken lasagne boxes and added 500g of my own chicken . The pasta couldn't soften after an hour. So irritated. Will never shop there again.
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Replies (1)
Game's replyOfficial
11 Oct 2015, 10:36Hello Coleen24,
We acknowledge receipt of your complaint with reference ***6.
Thank you for taking the time to contact Game..
We are sorry to hear of your disappointment with the groceries you purchased at Game. Game has very strict food safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Senior Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73.
We acknowledge receipt of your complaint with reference ***6.
Thank you for taking the time to contact Game..
We are sorry to hear of your disappointment with the groceries you purchased at Game. Game has very strict food safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Senior Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73.
Best regards,
Game's reply11 Oct 2015, 10:36
Official
Hello Coleen24,
We acknowledge receipt of your complaint with reference ***6.
Thank you for taking the time to contact Game..
We are sorry to hear of your disappointment with the groceries you purchased at Game. Game has very strict food safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Senior Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73.
We acknowledge receipt of your complaint with reference ***6.
Thank you for taking the time to contact Game..
We are sorry to hear of your disappointment with the groceries you purchased at Game. Game has very strict food safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Senior Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73.
Best regards,