KL
Khanyo L
1 reviews | Active since Mar 2016
01 Mar 2016, 18:24
Expired food
On the 29 Feb 2016 at 17:22 I purchased some groceries from game and when I got home the mealie meal had insects and white snails in it. It was 2kg of white star R24.99. So I decided to report to game when I knocked off from work the next day and produced my slip at the counter then was referred to Gary (floor manager) who had an attitude he rudely said he wanted the packet,I told him that I threw away the packet due to shock after seeing the insects but he insisted the he wants the packet and when I complained about his attitude and statement he said it doesn't matter even if I don't come back to buy from game.
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Replies (1)0
Replies (1)Game's replyOfficial
10 Mar 2016, 08:10Hello Khanyolinda75,
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
The matter is under investigation and Senior management will contact you shortly to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
The matter is under investigation and Senior management will contact you shortly to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply10 Mar 2016, 08:10
Official
Hello Khanyolinda75,
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
The matter is under investigation and Senior management will contact you shortly to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
The matter is under investigation and Senior management will contact you shortly to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
