Excuses not to beat the price

Went to their store at Bayside Mall in Cape town. I saw an Alva gas heater at Dion Wired online for R1000 showing as \stock available\" and at game its R1684, showed manager that as their policy says they beat any price, manager calls Dion Wired PHYSICAL stores to check stock and none of the physical stores had stock. So I tell him its showing stock available online and he told me he cannot confirm that. I am so disappointed they just couldn't meet their promise. Escalated the issue and sent the email to their customer service mail, and the same manager came up with a delivery charge excuse ( which I know as it is written in their policy). <br> <br> They must either meet their promise, train their clueless manager or just s**** this promise. I have done this with Game before (other branches of course) and never had such disgusting service.<br> <br> Their Facebook admin contacted me and I told him the story and there was no response.<br> "