Excellent service from Game (Garden Route Mall)

We bought a bicycle from Game (Garden Route Mall) in a sealed box. When we got home (150km away) we opened the box to find both the seat and the front tube to be damaged. I sent a query to Game's general service email address, but heard nothing (they deserve no stars) After a couple of days I contacted the Garden Route Mall Game directly and was put in contact with the Manager Mr Rudolph Serfontein. He couriered the replacement parts free of charge to us as soon as he could! Will gladly do business with them again.