bK
brian K

1 reviews | Active since Feb 2016

04 Mar 2016, 12:19

EXCELLENT SERVICE

A laptop i purchased from Game last year had issues with its screen. I took it GAME GREENSTONE and booked it in for a repair on 7/2/2016. The supplier Incredible Solutions pleaded customer negligence as its generic defense to get customers to pay yet after emailing Rina Taute at customer care at GAME she organized with GAME GREENSTONE to have my 1 warranty honoured on the product. On the 3/3/2016 I received a call from the store to tell me my laptop was fixed. Thanks you GAME for the excellent service i will surely be doing more business with an entity such as yourselves.<br> <br> You have truly restored my faith in GAME as a customer.

0
Replies (1)
Game
Game's reply04 Mar 2016, 13:10
Official
Hello brian-k,

Thank you for your kind words of praise.

I am glad that I could assist in resolving the matter and assure you of our best service at all times.

We look forward having you in the store again soon.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73