Excellent service

<p>I have a Trojan treadmill of which the safety key I recently lost. These treadmills does not work without this key. I contacted Trojan and they confirmed that I could order a key from them. The item would cost me R125 and the shipment an extra R300. </p> <p>After I have almost turned our house upside down searching for the missing key (Which took me almost a week searching everywhere), I took a chance and went to our Game in Lichtenburg. I spoke to a very friendly manager at Game. The guy just gave me a key and confirmed with the other manager at the store. The second manager escorted me outside, confirmed with the security guard and sent me on my way. WOW. It did not even cost me a sent.</p> <p> </p> <p>This is the second time that the same type of scenario took place. The first was with a fitness/gym machine of which a set of sponges was lost. Game tried to order a set for me and after about the fourth time that I visited the store and the sponges have not yet arrived. The manager apologized, took a set off, of one of the display machines, and again sent me on my way.</p> <p> </p> <p>This just goes to show that these guys rank customer service very highly.</p> <p> </p> <p>Thank you very much Game Lichtenburg!!! </p>