Excellent quality service

We bought a new vacuum cleaner at game 10 days ago which is new on the market. My husband only tested it 4 days after we bought it, when he tested it there was a burning smell which he assumed was the motor. We only got a chance to go to Game in N1 City today to return it and we also couldn't find the slip (which is obviously our guarentee as we know, but we just misplaced it or maybe even threw it in the bin by accident)

But when we arrived they were very efficient and could locate a copy of our original slip within about 2-3 minutes. They also tested it and noticed that it was the motor that died and easily gave us a refund with no hassles or any issues. We were at the customer care for about 5 minutes and walked out of the store with a new and better brand vacuum cleaner within 15 minutes of arriving at the store. We were very impressed with the helpful friendly service. Thank you Game for assisting us even without a slip