Excellent Customer is service

I logded a complaint on Monday regarding Bad customer service at a Game store at Mall @ Reds in Centurion. A day did not pass and the store Manager Michael Morton called me to apologise and invited me to come back to the store. He was attentive, patient and very sympathetic towards me and my husband. We returned to the Game store and he treated us like royalty. My husband and I ended up buying an LG sound system and he gave us a discount just to apologise for our past experience. Thank you so much Michael, you truly redeemed the Game brand in our eyes and we will continue to purchase whatever we need at Game Mall @ Reds.