1 reviews | Active since Feb 2011
Early September this year I was approached by a Game Consultant to apply for a game Credit card in Store so I did and was approved and was happy cause was my first debt and could built a credit record, end of October about two months later I tried to apply for a Vodacom Contract was declained had to phone Experian to hear that I have a bad Credit record cause of Game store, I have to phone their Head Offices so they can send a request to ICT to clear my records at Experian after 6 calls between Experian and Game (RCS) Head Offices I had to hear I have to wait between 7 to 21 working days for my name to be cleared but they sorry for all the inconviences but it was a sytem error I just have to be patient, went to game on the 13 December to buy a new tumbledryer my card was declined had to phone again Head office to hear sorry for the inconvience but fault on their system. On the 14th December I received a sms at 10:26 stating. Hi. B, Your order is out for delivery. Please ensure that someone is available to receive the delivery between 10:45 and 12:45. I phoned them at 13:45 to asked about the delivery cause I have things to do and the answer I received sorry fot the inconvience but our system sent out the sms notifications to early but the driver will phone you an hour before delivery. Cause of their SYSTEM ERRORS my first attempt on debt I got a bad record and all their excuses cause of their systems. Because of them I can't apply for anything else or try and built a credit record and all their excuses if you try and use your card or delivery or anything is sorry our system. Get a new system or get competent people to work with your systems cause of my record that is bad cause of your System errors my next steps is the newspapers
Best regards,
Best regards,
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