JG
Jared G
1 reviews | Active since Jul 2017
19 May 2020, 10:23
ESSENTIALLY TERRIBLE SERVICE
Been waiting 16 days for an "essential services" delivery.
On hold at call center for hours. Agent cut the call the one lucky time I got through. Live chat does not work. E-mails don't work.
No one get back to me. This is terrible service. Will never order from Game again. Never had a problem with other competitors.
Helpful (0)
Replies (1)0
Replies (1)Game's replyOfficial
22 May 2020, 14:28Hi Jared,
Thank you for taking my call,
We sincerely apologize for the inconvenience this has caused you in anyway, this is definitely not the type of service we wish to render to our customers.
Kindly note that your request for a refund has been sent to the relevant department for assistance.
Kind Regards,
Adi
Thank you for taking my call,
We sincerely apologize for the inconvenience this has caused you in anyway, this is definitely not the type of service we wish to render to our customers.
Kindly note that your request for a refund has been sent to the relevant department for assistance.
Kind Regards,
Adi
Best regards,
Game's reply22 May 2020, 14:28
Official
Hi Jared,
Thank you for taking my call,
We sincerely apologize for the inconvenience this has caused you in anyway, this is definitely not the type of service we wish to render to our customers.
Kindly note that your request for a refund has been sent to the relevant department for assistance.
Kind Regards,
Adi
Thank you for taking my call,
We sincerely apologize for the inconvenience this has caused you in anyway, this is definitely not the type of service we wish to render to our customers.
Kindly note that your request for a refund has been sent to the relevant department for assistance.
Kind Regards,
Adi
Best regards,
