kM
kgabo M
1 reviews | Active since Jun 2015
07 Jun 2015, 15:26
EMPTY PROMISES REPAIRS
I have returned my daughter's leapfrog leappad on the 16th May 2015 which I bought on the 29th April 2015 and was told it could have been replaced if I bought it back on the 13th May. The 21 days have passed and no one called to say how far the repairs are going. only when I went to check on the 22nd day do they tell me that the \refund or replacement"of a product still stuck at the repairs after 21 days does not depend on the store but the repair centre"
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Game's replyOfficial
07 Jun 2015, 17:59Hello chebemafodi,
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Wonderpark for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Wonderpark for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Best regards,
Game's reply07 Jun 2015, 17:59
Official
Hello chebemafodi,
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Wonderpark for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Wonderpark for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Best regards,