1 reviews | Active since Feb 2011
Empty Promises..never buy DEFY!!
<p>I bought a Defy tumble dryer from Game. The machine worked for three weeks and Game took three months to exchange. A few weeks later the machine stopped working again. Game collected the second broken machine again only after waiting another four months and a week later this machine also stopped working. I went back to Game and was told that this machine, this model of tumble dryer was a "dud"a flop model that Defy will contact me to collect it directly. My documents was taken by Game, I am still stuck have no tumble dryer.</p>
We acknowledge receipt of your complaint with reference ***9 and apologise for your inconvenience in this matter.
Senior Management will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***9 and apologise for your inconvenience in this matter.
Senior Management will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Further to the above matter, you do not have the slip and Defy or we have any records of the sales or the previous repairs on the item. We have logged a call with the supplier and advised you that the supplier will charge you for the repair if you cannot find your paperwork.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Further to the above matter, you do not have the slip and Defy or we have any records of the sales or the previous repairs on the item. We have logged a call with the supplier and advised you that the supplier will charge you for the repair if you cannot find your paperwork.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
