MB
Mamosia B

1 reviews | Active since Jan 2024

19 Sept 2025, 16:30

Empty promises from game store that they will fix the gazebo

We bought gazebo on Monday of the week, only opened it on Friday to use it of the same week,it was blewed by the wind and the leg broke and we took it to the store and they promised to fixed it for us, every week they say the will call us to bring it the following day and they never did, I have evidence of our conversation with the manager, I’m so disappointed with their service, does it mean we must buy the new one?when the one we bought was not even 7days bought?

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Replies (1)
Game
Game's reply20 Sept 2025, 10:07
Official
Hi Mamosia, thanks for getting in touch. We're so sorry for the experience. Please be advised that we will escalate the matter to our complaints team for assistance.