EK
Earl K
1 reviews | Active since Nov 2017
06 Jan 2019, 11:32
Empty promises
So its been 2 weeks now and I have not received my goods. Firstly why advertise goods if you dont have it in stock? Secondly after struggling for assistance I was contacted last week and I was promised that I would receive my goods in this week. This promise was given by a game consultant via telephone and also via an email. Will I ever receive my items? I am highly frustrated.
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Replies (2)
Game's replyOfficial
06 Jan 2019, 11:52 We are pleased to inform you we have received your query/complaint at Game / Dion Wired Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 34988
The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***/ Fax: ***
E-Mail: ***
We have logged your request with reference number # 34988
The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***/ Fax: ***
E-Mail: ***
Best regards,
Game's reply06 Jan 2019, 11:52
Official
We are pleased to inform you we have received your query/complaint at Game / Dion Wired Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 34988
The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***/ Fax: ***
E-Mail: ***
We have logged your request with reference number # 34988
The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***/ Fax: ***
E-Mail: ***
Best regards,
EK
Earl K's updateReviewer Update
07 Jan 2019, 19:55Items was delivered today. Thank you game.?????
EK
Earl K's update07 Jan 2019, 19:55
Reviewer Update
Items was delivered today. Thank you game.?????