JM
Joanita M
1 reviews | Active since Mar 2016
12 Mar 2018, 14:35
Empty promises
So since my last complaint about my GPS not being fixed, I am still sitting with a broker GPS.
Promises were made and NOTHING has been done since.
I was supposed to take it in to the manager at the Greenstone mall Game but he/she is just never there.
???????
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Replies (3)
Game's replyOfficial
12 Mar 2018, 15:50We are in receipt of your re-occurring call with reference ***1 and apologise for any inconvenience caused.
We escalated the call as the feedback we received was that the store contacted you to advise you to bring the Garmin to the store so that they can send it to the Supplier.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply12 Mar 2018, 15:50
Official
We are in receipt of your re-occurring call with reference ***1 and apologise for any inconvenience caused.
We escalated the call as the feedback we received was that the store contacted you to advise you to bring the Garmin to the store so that they can send it to the Supplier.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
JM
Joanita M's updateReviewer Update
12 Mar 2018, 15:53And the person I was supposed to give it to, is never there??
JM
Joanita M's update12 Mar 2018, 15:53
Reviewer Update
And the person I was supposed to give it to, is never there??
Game's replyOfficial
12 Mar 2018, 16:37As discussed with Management you will be refunded for the item.
Please visit the store at your convenience.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply12 Mar 2018, 16:37
Official
As discussed with Management you will be refunded for the item.
Please visit the store at your convenience.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,