Empty promises
<p>Bought a PS4 end of November at Game cresta, packed up twice. </p> <p>Sent it in for repair the second time on 26 April under gaurantee. Still have not received it back. Game's 21 day repair, replace or refund policy is non existent, as I have requested they either refund me, or replace the unit with a new one as this is already taking longer than 21 days. Still waiting for the supplier and things are just not getting anywhere. Their Facebook pages also not very helpful.</p>
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
We refer you to the email sent to you requesting more information and on receipt thereof we will investigate the delay.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
We refer you to the email sent to you requesting more information and on receipt thereof we will investigate the delay.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
Further to the above matter we confirm that management called you to advise that the item will be replaced.
We look forward having you in the store at your convenience.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
Further to the above matter we confirm that management called you to advise that the item will be replaced.
We look forward having you in the store at your convenience.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,