Empty Promises

I ordered blinds from Game on the 30.11.14 and rceived them on the 15.12.14. I called Martha after I received them to advise that I had not received a certain part of the blind. I was advised by Martha that she would call the company manufactoring the blinds (Decorland) to ask for the part that was missing. I heard nothing from Martha there after. In the second week of January I proceeded to call her again and she saidshe would follow up for me. Yet again I heard nothing. I called back and spoke to the floor manager Simon and he advsed me that he would follow up and have Martha call me back. GUESS WHAT : NOTHING.<br> Game really this is shocking that you take over 2 months to even sort a small issue out, I want a call back from someone who is competent enough to deal with a simple query as Simon and Martha clearly dont know how to deal with customers.