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Brandon B

1 reviews | Active since Feb 2015

25 Feb 2015, 16:21

Embarrass Game online or they wont care to help

It amazes me that only once Game are embarrassed online on a Social Media site, do I get a response from someone at head office.<br> In my last post I stated I emailed twice to express my problem with not even a hint of a response from anyone, but now that its online for anyone to see suddenly my problem becomes a priority. <br> It has been almost a month now since my TV broke and nothing has been sorted out. Now I get a call after complaining on here, to bring my TV & paper work in to store where I purchased it & I will get a new TV.<br> So basically you need to embarrass Game online before you get any help.<br> Also to make it worse it seems like no one communicates, because my TV is not with me, it is with the company (Western Cape TV & Electronics repair) Game hires to repair their electronics, SO now I have to get the TV they never fixed, back, then go to the store I bought it from to sort it out, which I might add I wanted to do in the beginning but the people at Extended Warranty insisted I get their electronics company to fetch the TV.<br> Thank you Game, now I know I will never support You again after this whole affair.

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Replies (1)
Game
Game's reply26 Feb 2015, 14:59
Official
Hello BrandBisch,

We are in receipt of your complaint with reference *** and apologize for any inconvenience caused.

This matter was referred to the Extended Warranty Division who will contact you to discuss this matter. You can also contact them on ***.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73