1 reviews | Active since Feb 2015
Embarrass Game online or they wont care to help
It amazes me that only once Game are embarrassed online on a Social Media site, do I get a response from someone at head office.<br> In my last post I stated I emailed twice to express my problem with not even a hint of a response from anyone, but now that its online for anyone to see suddenly my problem becomes a priority. <br> It has been almost a month now since my TV broke and nothing has been sorted out. Now I get a call after complaining on here, to bring my TV & paper work in to store where I purchased it & I will get a new TV.<br> So basically you need to embarrass Game online before you get any help.<br> Also to make it worse it seems like no one communicates, because my TV is not with me, it is with the company (Western Cape TV & Electronics repair) Game hires to repair their electronics, SO now I have to get the TV they never fixed, back, then go to the store I bought it from to sort it out, which I might add I wanted to do in the beginning but the people at Extended Warranty insisted I get their electronics company to fetch the TV.<br> Thank you Game, now I know I will never support You again after this whole affair.
We are in receipt of your complaint with reference *** and apologize for any inconvenience caused.
This matter was referred to the Extended Warranty Division who will contact you to discuss this matter. You can also contact them on ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference *** and apologize for any inconvenience caused.
This matter was referred to the Extended Warranty Division who will contact you to discuss this matter. You can also contact them on ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
