CA
CHANTAL A
1 reviews | Active since Jul 2010
15 Apr 2015, 11:05
Ellies lightbulbs game advertised
good day in february Game advertised Ellies rechargeable light bulds for R45 and when we got there on 13 feb to the store they didnt have stock and said they would in form us when it will arraive. a few weeks later i wnet in to the store and they told me they never had the bulbs in stock and they still waiting on it no store of Game ever had stock. <br> please tell me how do you advertise something if you dont have stock?<br> i feel it was just a way to get the customers foot in the store.
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Game's replyOfficial
15 Apr 2015, 15:36Hello adams1wp,
We acknowledge receipt of your complaint with reference ***.
Thank you for your email letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can't find the item. We apologize for your inconvenience in this matter.
Store management will find you stock of the item and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Thank you for your email letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can't find the item. We apologize for your inconvenience in this matter.
Store management will find you stock of the item and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply15 Apr 2015, 15:36
Official
Hello adams1wp,
We acknowledge receipt of your complaint with reference ***.
Thank you for your email letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can't find the item. We apologize for your inconvenience in this matter.
Store management will find you stock of the item and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Thank you for your email letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can't find the item. We apologize for your inconvenience in this matter.
Store management will find you stock of the item and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73