SV
Shanice V
1 reviews | Active since Jun 2016
15 Jun 2017, 08:15
EFT system not working AGAIN
<p>Once again, another month the EFT payment is not reflecting on the account. Like last month, get this thing sorted out ASAP as this continues to affect my girlfriend's credit bureau profile. Payment made end of May 2017, still not reflecting even though we keep using the correct details. Your call centre agents cannot seem to find the problem causing this issue.</p> <p> </p> <p>Your service and system sucks!</p>
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Game's replyOfficial
15 Jun 2017, 08:43We acknowledge receipt of your complaint with reference ***7 and apologise for your inconvenience in this matter.
We referred the matter to the Credit Provider, RCS, who will contact you to discuss this matter. For the record you can contact them on ***or ***
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply15 Jun 2017, 08:43
Official
We acknowledge receipt of your complaint with reference ***7 and apologise for your inconvenience in this matter.
We referred the matter to the Credit Provider, RCS, who will contact you to discuss this matter. For the record you can contact them on ***or ***
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,