1 reviews | Active since Jun 2013
<p>I bought a Lenovo Ideapad 100 i5 laptop at Game Vaal Mall on the 7th of Dec 2016. My laptop is not even a month old yet!! A few days ago it didn't want to come on, it gave me a blue screen, saying "RECOVERY; YOUR PC NEEDS TO BE REPAIRED; THE BOOT CONFIGURATION FOR YOUR PC IS MISSING OR CONTAINS ERRORS ETC!!! What **** is this?? This is a brand new laptop. I then phoned Lenovo help center, the assistant told me that he can try and help me over the phone, but I am going to loose everything on my laptop. Which is UNACCEPTABLE!! He suggested I take my laptop to someone to take the hard drive out, and copy the data over. I am going to have to pay for this myself, and a lady at Game head office told me now if I did that I am going to loose my warrenty!! So either loose my stuff or loose my warrenty???? Why do I even have this problem with a BRAND NEW laptop!!! I am not willing to loose my stuff, and it will be very unfair if I loose my warrenty because of someone elses mistakes!! What now Game???? </p>
We acknowledge receipt of your complaint with reference ***3 and apologise for your inconvenience in this matter.
Senior Management will contact you to discuss this way forward.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***3 and apologise for your inconvenience in this matter.
Senior Management will contact you to discuss this way forward.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
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