CH
Charlotte H
1 reviews | Active since Jan 2012
17 Jul 2015, 16:29
Easy Pay Payment
Hello, the call center contacted me to say that my balance is outstanding. I have made an easy pay payment which is not linked properly. The call center agent did not know what she was doing.<br> The receipts details, please link asap: Transaction reference ***98 2653 57 / Account/ Reference number: ***. The amount R 827.23. Please call me to ensure me that this payment is linking properly on my account.
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Game's replyOfficial
17 Jul 2015, 16:35Hello chorne,
We acknowledge receipt of your complaint and apologize for any inconvenience caused.
We referred the matter to RCS who is dealing with our credit matters and they will contact you directly to resolve this matter. For the record you can also contact them on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for any inconvenience caused.
We referred the matter to RCS who is dealing with our credit matters and they will contact you directly to resolve this matter. For the record you can also contact them on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply17 Jul 2015, 16:35
Official
Hello chorne,
We acknowledge receipt of your complaint and apologize for any inconvenience caused.
We referred the matter to RCS who is dealing with our credit matters and they will contact you directly to resolve this matter. For the record you can also contact them on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for any inconvenience caused.
We referred the matter to RCS who is dealing with our credit matters and they will contact you directly to resolve this matter. For the record you can also contact them on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,