During a Pandemic Game Store strives to be Number 1 for DISGUST

Game Store and its employees - Stuart (Manager of PMB Midlands Mall Branch), Tamia Mohamed (Mass Discounters), Michaela Hans (Mass Discounters) refuse to resolve our issue with damaged goods delivered to our home. Tamia requested pictures and then promised to get someone to action, Stuart requested a sms which we responded and didn't do anything thereafter, Michaela asked if she can assist and just went missing off the face of the earth. Not to mention the insults which we had to ensure when trying to shop in the Midlands Mall Game store. The manager of the store then promised to call and provide us the item we wanted at the then discounted price to make up for the terrible service we received and just didn't call. His assistant manager showed no interest in dealing with our returns when visiting the store 2 weeks ago. This is how Games treats its clients, insults, lies and complete lack of interest. I cant believe these individuals still work for Game unless this is normal and the culture which Game instills in their employees??