Dumbstruck.

I app**** for a game account in January 2022. I used the account twice and in Feb I waited for a statement so that I can make a payment on my outstanding balance.... When no statement arrived I downloaded the App and tried to register on the App so that I can download my statement. Upon registration I realized that they are sending my OTP to an outdated cell number that I did not supply them with.

I than called to query this, and found out that they have my ****en Surname and outdated email address and home address linked to my account. I did not supply them with any of this details. I do not know what game did with all my updated documents that I sent them when applying for the account and how they managed to get my outdated information.

I am now going from pillar to post trying to fix my information.

This is so frustrating. Pls can you get your ducks in a row and make sure you capture correct information. Gees!