Dull Deals at Game

I went to Game Store in Vincent Park in East London on the 02April 2019 for a vodacom contract of 15GB for R169pm×24. The Game catalogue stated that the deal is valid from 27 March until 02March. I completed the application form and forwarded all the necessary documentation. The lady that was assisting me advised that the deal was no longer on their system. Fortunately I had the catalogue with me and I showed it to her. She made numerous attempts to get hold of Mr Rolen Chetty from their head office. Finally she managed to get hold of him. Mr Chetty said he would get back to her. I spent close to an hour waiting until the lady took down my number and said that she would call me as soon as she gets a response from Mr Chetty. So I went about shopping while I was waiting for her to call me. After an hour I went back to Game and she still had no positive response for me. She dialled and handed me the phone as she had to assist other customers. Finally, I got through to Mr Chetty. He responded by saying he is waiting for a response from Vodacom there was nothing he could do for me until he hears from Vodacom. I had to rush as I was on my way to Alice. I went to enquire at Game in King Williams Town, only to be told the person who deals with contracts is not available. I am still waiting for a response from Game Store.