Dstv explora

Item: Game
Rating: 1
Author: Hazel S

I walked in and explained that is it possible to get my dstv installed today. And the dstv guy who was advertising said I can confirm and book for you. Your explora will be installed today. So happy he tells me they will take your address and after paying they don't. He then starts saying call the number inside the box it will definitely be today.

When I call the number, I am informed it takes 2 to 3 days.

I hate being **** to. He said u stay in midrand so it will be now. This is not professional. I can't now drive back to ask why he ****.

He took my serial number for his promotional work benefit but all I'm thinking of is returning the device.

Helpful (0)

Replies (2)

Game's replyOfficial

13 Nov 2017, 08:03

We acknowledge receipt of your complaint with reference ***2 and apologise for your inconvenience in this matter.

To have your DSTV install soonest please open your box, inside the box you will find an installation voucher. Please call the number on the voucher. Store Management will also call you to assist in this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Game's reply13 Nov 2017, 08:03

Official

We acknowledge receipt of your complaint with reference ***2 and apologise for your inconvenience in this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Game's replyOfficial

14 Nov 2017, 07:33

We confirm that your installation has taken place and we trust that you will have joy from your item.

We thank you for your support.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Game's reply14 Nov 2017, 07:33

Official

We confirm that your installation has taken place and we trust that you will have joy from your item.

We thank you for your support.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Dstv explora

About

Community

Businesses

Follow Us