KM
KHUMBULANI M
1 reviews | Active since Nov 2018
20 May 2020, 09:06
Dstv decoder now delivered but Installation dololo
I m so disappointed the service received from Game online. I purchased decoder package with dish and installation online for my elderly mom in Durban, as I live in JHB. It took more 3 weeks for them to deliver instead of the 7 days they promised. And for them to deliver I had to complain here on Hello Peter. They still haven't advised me as to when they are going to bring the dish and do installation. I tried sending messages and calling... Ended up depleting my airtime as they make you hold for hours. I hope they will contact me and let me know when they can help my elderly mom with installation.
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Replies (1)KM
KHUMBULANI M's updateReviewer Update
23 May 2020, 13:08Thanks for the professional manner in which you responded to my concern. There was also a misunderstanding on my side about how installations are done. The information you provided has helped me a lot... THANK YOU.
Game has certainly redeemed themselves by allocating this lady to address this issue for me. Thank You Again.
Game has certainly redeemed themselves by allocating this lady to address this issue for me. Thank You Again.
KM
KHUMBULANI M's update23 May 2020, 13:08
Reviewer Update
Thanks for the professional manner in which you responded to my concern. There was also a misunderstanding on my side about how installations are done. The information you provided has helped me a lot... THANK YOU.
Game has certainly redeemed themselves by allocating this lady to address this issue for me. Thank You Again.
Game has certainly redeemed themselves by allocating this lady to address this issue for me. Thank You Again.