jB
jann B

1 reviews | Active since Apr 2018

17 Jun 2020, 15:48

DONT WEAR THE CLOTHES PEG

If you go to Game stores you are expected to allow their staff to attach a clothes peg to your garments and walk around their store wearing it as mark of submission to a non existent rule - they claim that this enables them to measure numbers of people in the store, but a clicker device would work as well, or even better. If you object to the clothes peg, you will be laughed at, mocked and insulted by the staff who will encourage you to leave the shop if you "dont like it". Can Game really afford to do this at this time - can they survive poor customer relations right now ? Are they not already in serious trouble ? I personaly have no intention of having a clothes peg attached to my shirt and no intention of allowing a stranger to attach the peg in the position they feel is best. I hope other people agree that we dont want to be treated like this by any retailer !

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Replies (1)
jB
jann B's update19 Jun 2020, 13:04
Reviewer Update
I would like to report that in response to my review about the clothes peg being attached to my clotinhg and the reaction of their staff when I declined, Game have been magnificent ! I have had calls and emails from their management apologising for their behaviour and assuring me that wearing a clothes peg is intended to enable them to measure shopper density and not intended to humiliate or demean me - they also assure me that they will now look into providing their staff with clicker devices and no longer march into my personal space to affix a clothes peg. They assure me they have dealt with the staff who thought it right to insult a customer for not wearing one of their clothes pegs and demand they leave the premises.