SK
Shannon K
1 reviews | Active since May 2015
08 May 2015, 11:08
DONT MAKE POOR QUALITY MY ISSUE
I bought a very big Mirror, for R200 thinking its a good bargain. WHAT A MISTAKE!!!! its R200 because it poor quality, it broke that same day and your managers are telling me I broke it...... When I said I didn't. I have no reason to lie, I called up spoke to a lovely lady.... Drove to your store. Why would I do all of this if I broke it.... I think it is unfair that you can sell cheap, poor quality goods and blame me for it being broken... mind you its still in the rapping.There were several other broken mirrors in that batch. I should have just left it.
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Replies (1)Game's replyOfficial
11 May 2015, 19:45Hello Paitynn'smom,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that management contacted you to advise that they will refund you.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that management contacted you to advise that they will refund you.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply11 May 2015, 19:45
Official
Hello Paitynn'smom,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that management contacted you to advise that they will refund you.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that management contacted you to advise that they will refund you.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
